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Will your videos play on my MAC or UNIX computer? As long as you have flash player 8+ you will have no problems with your MAC or Unix. Please click here to download Flash Download Windows Media Videos What is the latest player i need to use? In order to play our videos, you must use Windows Media Player version 8 or higher (it is recommended that you use the latest version). Our Videos will not play on older Windows Media players, nor will they play on RealPlayer, Quicktime, or other non-Windows Media players. How do I clear my browser cache? Clearing your browser caceh will help with many things like slow videos and webasite loading issues. Look bewlow to find your browser along with instructions on how to clear: * Internet Explorer 6: Tools(menu bar) > Internet Options > Delete Files > Ok out * Internet Eplorere 7: Tools (menu bar) > Delete Browsing History > Delete Temporary Internet Files (Delete Files) > Ok Out * Fire Fox (PC): Tools(menu bar) > Clear Private Data... > Select all options > Clear Pirvate Data Now * Fire Fox (MAC): Tools(menu bar) > Clear Private Data... > Select all options > Clear Pirvate Data Now * Netscape: Edit(menu bar) > Select Cache from the 'Advacned' expansion menu in categories on left column > Clear Cache (on right) > Ok Out * Safari: Safari(menu bar) > Clear Cache * AOL: AOL(menu bar) > Preferences... > WWW (left side) > Diplay (top) > Epmtey Cache > Ok out How do I clear my browser Cookies? Look below for instructions on the browser you use: * Internet Explorer 6: Tools(menu bar) > Internet Options > Delete Cookies > Ok out * Internet Eplorere 7: Tools (menu bar) > Delete Browsing History > Cookies (Delete Cookies) > Ok Out * Fire Fox (PC): Tools(menu bar) > Clear Private Data... > Select 'Cookies' > Clear Pirvate Data Now * Fire Fox (MAC): Tools(menu bar) > Clear Private Data... > Select 'Cookies' > Clear Pirvate Data Now * Netscape: Edit(menu bar) > Tools(menu bar) > Password Manager > Cookie Manager > Remove > Ok Out * Safari: Safari(menu bar) > Reset Safari * AOL: AOL(menu bar) > Preferences... > WWW (left side) > Cookies (top) > Remove all > Ok out The login box keeps appearing again after I enter correct and valid information? The most common reason for this issue is the fact that cookies are not enabled on your Internet Explorer(Not Fire Fox, Not Netscape, Not Opera). Look below on how to enable Internet Explorer cookies. Another reason could be for this issue could be the fact that your privacy software like Norton or MaAffee do not allow cookies to be set. You will need to lower scurity settings for our sites. To enable cookies for internet explorer look below: * Internet Explorer 6: Tools (menu bar) > internet options > privacy > turn security level to medium > Ok Out * Internet Explorer 7: Tools (menu bar) > internet options > privacy > turn security level to medium > Ok Out If you still have more questions please contact support section in the site. Flash 8 or later is required to view our full-length videos. You can download it for free here:. Minimum System Requirements? For the best experience, we recommend at minimum: PC: Win98/P4 1.5Ghz CPU/128MB ram/32MB Video card MAC: Apple Mac G4 running OSX 10.2.8, 1.5Ghz CPU, 256MB Ram Will the video play on my browser? The flash videos are 100% cross platform and cross browser. As long as you have Flash 8+ the videos will play. What browser software do I need? Please make sure you have a correct version of either Internet Explorer or Netscape Navigator installed on your computer. It is also extremely important that you configure your browser correctly. Use the links below to upgrade or configure your browser: Internet Explorer 5.0 or higher * Upgrade your browser * Directions for configuring your browser. Netscape Navigator 4.5 or higher * Upgrade your browser. * Directions for configuring your browser. What Capabilities does the player have? * Full Screen- with one click enjoy full screen videos on your PC or MAC * Connection Speed Detection- On your very first video play, the player will detect your internet connection speed automatically and suggest the correct size/resolution to play. Furthermore throughout the play, it will continue checking connection speed and warn if connection speed has dropped so you can select a better size/resolution option. * Zoom - With the zoom option you can either zoom in closer to any area of the video or you can do a general zoom where the video will just zoom from the center. Either way you have more control to check out the action closer.
No action on your behalf is required. Before the player is loaded, it will detect if you have the required software. If you don't have it then it will prompt to install it. Why am I getting bandwidth warnings? The player performs bandwidth calculations every time a video is played. Available bandwidth can fluctuate from moment to moment. Other factors that may affect available bandwidth or the quality of your viewing experience are: simultaneous network activity on your computer, wireless network usage, cable modems, general Internet congestion, time of day, and general computer power. Things you can try to improve your viewing experience: * Minimize the amount of other Internet or network usage during viewing * Use a physical network connection, if available (instead of a busy wireless connection) * Try smaller video options What size and dimensions are your videos? we offer 2 different video sizes which include Broadband(640x480), DSL(1280X 720), All the videos respective to their dimensions have the highest resolution possible. Can I fast forward / rewind videos? We have a much better solution for the conventional fast forward and rewind. In our state of the art player you can click anywhere on the time line and the video will quickly start playing from where you have clicked. This kind of NON Linear browsing is very common on your TIVO and DVRs available on the electronics market so we decided to make it available for you online. Do I have a potential firewall problem? If you are having trouble playing audio or video content and your computer is on a network protected by a firewall, the firewall may not be configured correctly to allow the reception of audio and video streams. Contact your IS or Network Manager or Internet Service Provider (ISP) to determine whether a firewall is preventing you from playing content. What if I'm using AOL? As long as you have flash player 8+ you will have no problems with AOL. Please click here to download Flash Why are there stops or gaps while streaming media? Poor sound/video quality, excessive buffering, and/or delays in connectivity are usually due to stressed or strained bandwidth on behalf of your ISP and the bandwidth that your ISP has available for Internet connectivity. Many Internet users are probably dialed-in to your ISP, causing congested lines and using up most or all of the bandwidth. If you are accessing us through a LAN (Local Area Network), you may experience similar problems as a result of the number of users and/or PCs on your LAN. This condition is almost always temporary, and if you try back later, you will usually experience better results. You may also experience these types of problems when your computer's resources are limited. Try not to run other applications while accessing streaming media. We recommend using one of the smaller videos if your connection is slow. Will your videos work over my WIRELESS connection? In general our videos will play over wireless connections. However wireless connections add yet another layer of network complexity and cause more slowdown. Due to natural slow down of wireless connection we recommend you use a smaller video size for streaming. Will your videos play on my MAC or UNIX computer? As long as you have flash player 8+ you will have no problems with your MAC or Unix. Please click here to download Flash
WHY DO THE VIDEOS PLAY ON THE APPLE IPAD or IPHONE The ipad and iphone do not have a flash plug in and are not compatible with Adobe flash which most sites use for streaming. The site will work on any apple laptop and computer with downloaded Flash software.
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